Contact Us

This page provides the official customer support and business identity details for Wuxou and should match the information shown in the footer.

OUR IDENTITY

Legal Business Name: AKSHAYA SHREE RETAIL & IT SERVICES PTY LTD
Store Name: Wuxou
Physical Business Address: 7 Azadi Crescent, Strathtulloh, VIC 3338, Australia
ABN: 42 637 294 654
ACN: 637 294 654

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+00:00) Greenwich Mean Time (London). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@wuxou.shop
Business Phone Number: +61 480 804 703

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.